![[image] Frequently Asked Questions](images/section-head/frequently-asked-questions.gif)
Below you will find some of the most commonly asked questions, look to see if they answer your question before contacting us. If they don't, please use our contact form to send us your questions, comments or concerns.
1 . What If I need to make changes to my site after it is completed?
We have an easy to use editor that allows you to update the text on your pages. For bigger revisions, we happily provide you with one update per month. We can also add new pages to your site as required, for an additional fee
2. Do I have to provide the content for all pages at one time?
We understand that weddings are planned in stages. We will work with you to build your site as the need arises.
3. How long will it take to develop a site?
It takes roughly 1 to 2 weeks from the time we receive your materials and deposit.
4. Can I change my package after purchase?
You can always add more pages and features! If you add enough pages to reach the next package we will bill you the difference on your next bill
5. How does the payment process work?
We require 50% of the total fee up front and 50% at the delivery of the final website. Any additions to your site are billed on a per-use basis.
6. What forms of payment do you accept?
We accept cheques, money orders, or MasterCard, Visa, and AMEX through PayPal.
7. What if I am not happy with my site?
We take pride in our websites, if we are unable to fix any problems to your satisfaction will be more than happy to refund your deposit.
8. How long will my site be online?
All sites come with one year of hosting included in the package. If you would like more time, it can be purchased for $25 for 6 month.
9. Can I get a copy of my website?
If you let us know before your hosting package expires we will make you your very own CD keepsake version of your website, including all guest book comments for your to look over in the future. This is available for $30 for the first CD and $10 for each additional CD.
10. I would like to give a site as a gift.
Fantastic! A wedding nest is a great gift to give any couple. Fill out the getting started form and check the box that says "This is a gift". We will contact you to get contact information for the lucky bride and groom.
Mailing Address:
wedding nests c/o glasspear|designs
101 Roehampton Avenue
Suite 207
Toronto ON M4P 2W2
Phone:
416.520.8686